Returns & exchanges
Returns policy
Hassle-free returns within 14 days of receipt.
When can I return?
Within 14 days of receiving your order, provided the item is unused and in its original condition.
How do I return?
- Contact us via the contact page or WhatsApp
- We'll send a courier to pick up the item (free inside Kuwait)
- After inspection, your refund is processed within 3–5 business days
What can't be returned?
Opened personal-care items, or products customised to your specification.